Frequently Asked Questions

Sunglasses

Are your lipsticks long-lasting?

Yes, all our sunglasses are designed with UV protection for safe, everyday wear.

Do sunglasses come with a case?

Most sunglasses include protective packaging. Please check the product description for specific details.

Stretchy Doodahs

Are Stretchy Doodahs suitable for all hair types?

Yes, they are designed to work with most hair types, including both thick and fine hair.

Do they damage or pull hair?

No, they are made to be gentle and help minimize hair breakage.

Lipstick

Are your lipsticks long-lasting?

Yes, our lipsticks are formulated for long wear. Reapplication may be needed throughout the day.

Are lipsticks safe for sensitive skin?

Our lipsticks are made with quality ingredients that are safe for all, but we recommend reviewing the product details if you have specific sensitivities.

Lip Gloss

Is the lip gloss sticky?

No, our lip gloss is designed to feel smooth, lightweight, and comfortable with minimal stickiness.

Can I layer lip gloss over lipstick?

Yes, it can be worn alone or layered over lipstick for added shine and dimension.

Lip Liner

Does lip liner help lipstick last longer?

Yes, lip liner enhances definition and helps extend the wear of your lipstick.

Can lip liner be used on its own?

Absolutely, it can be worn alone for a soft matte look.

Blush Sticks

Are blush sticks easy to blend?

Yes, they have a creamy texture that blends effortlessly into the skin.

Can I use blush sticks on lips or eyes?

Some are multi-use. Please check the product description for guidance.

Highlight Sticks

Where should I apply highlight sticks?

Apply to the high points of your face, such as cheekbones, nose bridge, and brow bones.

Are highlight sticks suitable for all skin types?

Yes, they are formulated to suit a variety of skin types.

Gift Cards

How do I use a gift card?

Simply enter your gift card code at checkout to apply the balance.

Do gift cards expire?

Expiry terms may vary. Please check the details provided at the time of purchase.

Shipping Information

How much does shipping cost?

Shipping is $10 within Australia (free on orders over $75) and $20 internationally (free on orders over $120).

How long does delivery take?

Orders are processed within 1–7 business days. International delivery typically takes 6–15 business days.

Returns, Refunds & Exchanges

Can I return my order if I change my mind?

Returns for change of mind are not guaranteed and must meet specific conditions as outlined in our policy.

What if my item is faulty or damaged?

Please contact us as soon as possible with photos. If eligible, we’ll arrange a replacement or refund.

Need Help? Let’s Keep It Simple.

I love hearing from you and your support means everything to me, however if you need to contact me regarding an order, shipping or a query about a product, PLEASE EMAIL ME, DO NOT MESSAGE ME ON SOCIAL MEDIA, I most likely will MISS reading the message and that would be crap.

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